Security

General & Payment Security

On Ara Āto, every purchase is made with maximum security thanks to the use of certified secure servers and the implementation of the most advanced encryption services (SSL). A safe SSL connection (Secure Socket Layer) provides for the safe transmission of your personal data, including credit card and account information. The encrypted data is only deciphered when used by the payment system. To improve security, SSL certificates encrypt our store's content and publish it securely using HTTPS instead of HTTP. We only use protected connections, as demonstrated by the "https" URL prefix and the lock symbol that appears in the browser's address bar.

To safeguard your credit card purchases, you will always be asked to enter your CVV code for every order. As an additional safety measure, you may also be asked by your credit card provider to authorise payment by entering a one-time password, an SMS code, or another authentication method which often will be first sent to your phone.

Ara Āto is certified PCI compliant and this certification covers our online store and our shopping cart; the Payment Card Industry Data Security Standard (PCI DSS) is a security standard for organisations that handle credit and debit card information. The standard was created to increase controls around payment data to reduce fraud. 

Our Payments department may also carry out anti-fraud checks before approving the transaction and for greater protection, they may contact you for further details before confirming an order if there are any flags or uncertainties towards the legitimacy of your order. This is to protect you, ourselves and others against online fraud.